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Job Description

ROLE OBJECTIVE

We are seeking a strategic and results-driven Digital Transformation and Innovation Lead to lead digital transformation and innovation initiatives across enterprise and business unit level. The ideal candidate will possess a deep understanding of digital strategy,analytics, commerce and innovation within the bio-pharmaceutical and healthcare sector. In this role, the incumbent will be responsible for developing and executing digital strategies that align with the company's objectives and enhance its market presence.

Keyaccountabilities

• Build the patient-centric model around patient journey to improve patient experience and service, deliver a one-stop, integrated, and patient-centric service for patients
• Explore DTx (Digital Therapeutics) opportunity based on Takeda product strategy, align with product life cycle relevant BU/functions to develop digital solution pipeline and portfolio.
• Lead & develop innovation strategy for growth and launch brands; implement strategic innovation and Digital Health strategy aligned with business requirement.
• Provide updated industry market information on innovation development, conduct best practice sharing to improve company innovation capabilities.
• Building and develop innovation network to engage global and local partner to provide innovative digital healthcare solutions.
• Works with key stakeholders to  implement a  digital go-to-market model for growth and launch products
• Ensures the interoperability of the enterprise level customer channel ecosystem, digital services and products within the different functional and business solution landscape.
• Support the leadership  in building capability in the organization from process, people and technology perspectives to continue to drive adoption of Digital products and solutions
• Collaborate with other markets to leverage on the existing digital tools & explore possibility of localizing it

SKILLS and LEADERSHIP CAPABILITIES

Experience and Education

• Bachelor’s degree must; MBA ( must)
• 8-10 years of total experience including 3-4 years of experience in, Digital Strategy, Innovation, Design Thinking, Customer experience, and Digital engagement
• Good understanding of Indian Healthcare market/Bio-pharmaceutical industry
• Ability to work in a matrix organization
• Ability to develop and execute structured project plans
• Requirement for compliance to highest ethical standards
• Sound understanding of the use of digital and multi-channel routes of stakeholder engagement

Critical Skills and Competencies

• Brand and Business  Acumen
• Digital Strategy and Implementation
• Digital GTM
• Digital Commerce
• Customer Experience Design and Operations
• Digital Customer Engagement
• Insight & Analytics
• Strategic Communications
• Stakeholder management
• Agile, SDLC, UI / UX and project management tools and methodologies
• Governance tools and methodologies

Critical Behaviors

• Can effectively manage change and shift gears comfortably; highly effective in ambiguous environments; able to deliver expected results with minimal direction and guidance.
• Ability to manage multiple assignments, applying proven capability to assess competing priorities in a high energy, fast-paced environment in a geographically dispersed organization.
• Good decision-making and problem-solving skills; proven research skills to gather data, best practices and points of view to ensure well-grounded judgment.
• Strong stakeholder management skills and demonstrated success in influencing stakeholders
• Self-directed, executor with experience rapidly implementing new tools and processes
• Excellent interpersonal skills and experience working with others in high-pressure situations
• Demonstrates business acumen and and translate these into actionable and compelling talent management initiatives
• Demonstrates curiosity and capacity for learning

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