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Job Description

Change Management and Communications Manager

Takeda Pharmaceutical

USA - MA - Cambridge

About the role:

We have a team of globally diverse colleagues who are committed to bringing Better Health to people and a Brighter Future to the world. Our success depends on fostering an inclusive environment where all employees are welcomed, empowered and inspired to use their unique voices and talents. Lead and/or support the operational implementation of all change management services to deliver an excellent experience during times of change. Join Takeda as a Change Management and Communications Manager where you will Execute change management and communications activities to support the adoption of new processes and technology, helping us achieve our Digital ambitions and ensuring an exceptional people experience. You will also lead the preparation of change management assets based on a defined strategic approach, manage and monitor the change, and suggest reinforcements to support the transition. As part of the change and communications team you will report to Change and communication lead and work with key stakeholders.

How you will contribute:

• Monitor the change based on process data and additional gathered information using data to identify the appropriate measures

• Apply the Project Management practices used in Takeda’s DD&T organization in the area of change management and communication, including Project plan, Milestone Management, Status Tracking and Reporting, Deliverables Follow-up, Issue and Risk Management.

• Guidance and oversight of resources, executing activities as required.

• Implement relevant continuous improvement ideas to ensure the effective management of change (e.g., Lessons learned, user feedback, RCAs, etc.).

• Works with stakeholders to identify and implement improvements within change management & communications methods

• On-boarding new team members – providing a thorough introduction to change and communications practices to create a consistent standard of services

• As a member of the Change Management and Communications team, support other team activities as needed and participate in C&C community activities to support internal collaboration and capability building

• All other duties reasonably required of the position

• Change Management and communication service delivery to effectively support change and pro-vide an exceptional people experience. Services include (but not limited to):

  • End to End change management & communications services for digital technology implementations

  • Track change & communications effectiveness through standard KPIs

  • Training within DD&T Programs - Training Material, Training Effectiveness, Training Approach, TNA, Curriculum, LMS, etc.

• Identification and mitigation/management of organizational, process, system, and data changes.

Minimum Requirements/Qualifications:

Essential

• Appropriate Bachelor’s in related specialization area (e.g. Change Management, Communications, Business Administration) is essential

• 7 plus years of experience in change management in a global setting, preferably in an IT function

• Experience in managing change in a diverse data and digital technology landscape

• Ability to manage change in a cross-functional organization while being flexible and adaptable to work in ambiguous situations

• Excellent interpersonal and communication skills (both written and verbal English) to clearly articulate messages to a variety of audiences

• Ability to work successfully in multicultural teams and to build and maintain strong relationships with key local and global stakeholders

• Excellent oral and written communication skills, business acumen with analytical and problem-solving skills

• Practice efficient time management and coordinate tasks, working in an international environment

• Tools and Technology

  • Solid IT skills and a quick learner of new systems

  • Open to new ways of working and applying new methodologies

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

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U.S. Base Salary Range:

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

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