Global Chapter Lead - Intelligent Workplace Director

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Job Description

The Future Begins Here

At Takeda, we are creating a future-ready organization, one that evolves at the speed of science and technology using data and digital to meet the needs of patients, our people, and the planet. To make that happen, we need your help.

Join our Innovation Capability Center (ICC) in Santa Fe, Mexico.

Our Innovation Capability Centers (ICCs) are key for Takeda to become a leading digital biopharmaceutical company. By insourcing data and digital capabilities (e.g., innovation, skillsets, behaviors), we enable speed in connecting and serving patients. We are a network of digital centers organized in 12 key capabilities or global chapters  to support the company´s digital transformation.

Grow your data and digital skills, create, and enhance solutions for patients around the globe, and help us create a data and digital-forward Takeda. This is a unique opportunity to become the heart of our internal innovation engine.

The Opportunity

As our Global Chapter Lead Intelligent Workplace, you will be a member of the Takeda ICC Leadership team, reporting to the Head of ICC. You will lead and manage a global chapter team across different locations (Mexico, Slovakia, APAC), create and assume ownership of strategies and goals that are global chapter specific and aligned with business objectives.

Your primary focus will be to support the evolution of Takeda´s employees digital experience suite driving productivity and new ways of work including the introduction of AI driven capabilities across internal collaboration processes.

Inteligent workplace is an ample domain that ranges from the evolution of commercial cloud-based solutions (Microsoft Office) to developing proprietary Intranet/Internet sites for employees around to world using fixed and mobile devices. This Chapter also ensures the optimal operation and continuos evolution of platforms to orchestrate and automate processes in an agile environment. You’ll collaborate closely with cross-functional teams and pods to drive velocity and precision in the execution of the company´s digital portfolio.

You’ll report directly to the ICC Managing director, Mexico ICC Head, and work together with Global Chapters Leads in different locations to ensure an efficient delivery process.. If you’re passionate about driving successful outcomes and enabling digital experiences for our workforce, we’d love to hear from you!

Main Responsibilities:

Intelligent Workplace Strategy:

• Provide the vision and lead Global Chapter capabilities build-out.
• Define specific chapter capabilities, with a harmonized set of roles and skills.
• Lead the team of local Chapter Leads or subchapter Leads based on the size of the global chapter.
• Translate the digital strategy and evolving product roadmaps into successful programs, and implement solutions for Digital Workplace domain
• Coordinate the planning, initiation, and monitoring of the portfolio at various levels of completion.
• Identify opportunities for process improvement and resource optimization.
• Drive cross-chapter initiatives, with a focus on operational excellence.
• Plan resource allocation and identify new upcoming demand in partnership with Takeda´s Globa Digital, Data & Tech (GDD&T)  colleagues ICC Heads and Global Chapter Leads.
• Work with tech domain specialists to develop their expertise, skills and know how of the Inteligent Workplace area.
• Engage proactively, collaborate and negotiate with key stakeholders across Takeda´s organization
• Review delivery progress and collaborate with GGD&T leaders and ICC colleagues to solve any issues or concerns that need to be addressed.
• Assess and balance the resourcing needs of the Global pods.
• Establish and communicate the calendars for Iterations and quarterly delivery plans.
• Plan, manage and control the Plan of Record (POR) for technology deliverables.
• Define and track key performance indicators (KPIs) in collaboration with global ICC Delivery and Operations teams to improve the efficiency and effectiveness across ICC processes
• Help manage risks and dependencies at the Planning Iterative level. Escalate and track impediments.

Qualifications:

Education:

• Bachelor’s or Master’s degree in Computer Science, Business, Engineering, Business Administration or related fields. 
• Project Management Professional, Disciplined Agile or Scrum Master

Skills and Experience:

•  10+ experience managing complex portfolios, global engineering teams and/or end to end digital initiatives in the employee experience technology domain with a particular emphasis on implementing, monitoring the operation and evolving the following solutions:
  • Microsoft Office, Automation (Power) and AI capabilities (Co-Pilot)
  • Service Now 
  • Backend/FrontEnd development
  • Mobile OS  (Android or IOS)
  • Other relevant digital workplace technologies, a plus
• Ability to communicate with Director and Senior Director level partners and stakeholders.
• Relevant experience working in a hybrid environment: on-site and virtual.
• Relevant experience working with multidisciplinary teams across the world in different countries and time zones and using Atlassian project management tools (Jira, Confluence)
• Strong understanding of digital portfolio & delivery management principles.
• Strong conflict resolution skills to empower teams and drive results.
• Strong experience analyzing issues and risks and work through approach and strategy to resolve or mitigate.
• Excellent communication and interpersonal skills fostering collaboration and building strong relationships.
• Curious, pro-active and a true team player who works to the best of your abilities and inspires colleagues along the way.
• Excellent organizational skills and ability to manage multiple initiatives.
• Experience managing a wide portfolio of initiatives to meet expectations of stakeholders around the world.
• English Professional level, required
• Previous experience working in a pharmaceutical company, a plus.

What Takeda can offer you:

Takeda is certified as a Top Employer, not only in México and North America, but also globally. 

No investment we make pays greater dividends than taking good care of our people. We offer you:

• A meaningful career, grounded in our values.

• Continuous professional growth and global careers

• A diverse and inclusive network of colleagues

• Flexible work environment, including hybrid working

• A collaborative culture encouraging an entrepreneurial spirit and agile thinking

• A comprehensive salary and benefits package

At Takeda’s ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team. 

About the ICC at Takeda

Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.

As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

New Facility Accelerates Innovative Technology

The ICC in Mexico City is in an unbeatable location to the west of the city. The ‘Quad Campus Santa Fe Corporate’, Tower 2 offers an extraordinary panoramic view of the city and its architecture. The facility is easy to access through the main avenues of Santa Fe and public transportation lines; it also has proximity to vital services in the area such as banks, schools, hospitals, self-service stores, prestigious shopping centres, hotels, and restaurants. It also has plenty of parking lots, outdoor areas, dining rooms and coffee shops.

Inspiring transformative change

The ICCs design exciting and significant changes in technology and employ more than 300 new technology professionals.

By unleashing the power of data and digital capabilities, in a collaborative global environment, the ICCs enable Takeda to meet the needs of patients.

#LIHybrid

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