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Job Description

Head of Strategy and Operations, Commercial Operations and Business Solutions

Takeda Pharmaceutical

Lexington, MA

About the role:

The Director Strategy and Operations for the Commercial Operations and Business Solutions (COBS) organization requires a dynamic, high performing leader who will partner with the Vice President Commercial Operations and Business Solutions and the COBS Leadership Team to drive performance and efficiency.

A dynamic and visionary individual is sought to join our organization as a highly engaged member of the leadership team during a time of significant change. As a key player in the leadership team, the Director Strategy and Operations will play a crucial role in driving and navigating transformative initiatives while fostering a culture of continuous improvement, adaptability, and growth. The ability to effectively communicate and collaborate with stakeholders at all levels, combined with strategic thinking and exceptional problem-solving skills, and an enterprise mindset, will be paramount to success in this role. Strong leadership will be required to inspire and motivate teams to embrace change and achieve organizational objectives. Passion for innovation, coupled with experience, will be instrumental in shaping our future and ensuring its continued success in a rapidly evolving marketplace.

This leader is a member of the  COBS LT and will be responsible for the following:

• Drive COBS programs and processes to enhance operational effectiveness and efficiencies

• Manage engagement across a broad range of cross-functional, Enterprise initiatives to ensure connectivity and optimize alignment across the COBS/USBU

• Actively support COBS culture, engagement, and connectivity

• Lead special projects aligned to key strategic priorities across the COBS ensuring: efficient cross-functional communication, project planning, interdependency tracking, risk management, and benefit realization.

How you will contribute:

Drive COBS projects and processes to enhance operational effectiveness and efficiencies:

• Develops clear understanding of COBS strategies and key priorities to provide operational leadership as member of the COBS leadership team.

• Partners with COBS VP Commercial Operations and Business Solutions, COBS LT and key cross-functional partners to plan, implement and manage COBS operational initiatives, including business planning and capabilitiy roadmap activities, meeting agenda and content development (i.e. town halls, year beginning meetings/, and)

• Provides ongoing tracking and management of issues and risks related to implementation of COBS initiatives and strategies with meaningful metrics and summary reports.

• Prepare executive level reports, briefings, and presentations and manages department process improvement initiatives as required; ensure timely completion of tasks in support of overall project objectives, anticipating needs and risks associated with project completion

• Leads leadership team meetings, financial reporting, and KPI tracking. 

• Works with Finance partners and COBS leaders to ensure budget is effectively managed across the COBS.

• Partners closely with HR and communications leaders on matters related to organizational structure, culture initiatives, and organizational communications

• Manage engagement across a broad range of cross-functional, Enterprise initiatives to ensure connectivity and optimize alignment across the COBS. Serves as a strategic thought partner, in a confidential capacity, with the COBS Leadership Team providing executive support on complex problems, current and future initiatives and budgets.

• Develops and executes strategies to ensure business projects, milestones and policies are completed in a highly effective and timely manner. Example projects may include systems implementations, integration, and planning and reporting optimization.

• Builds and maintains mutually supportive relationships with all levels of management, staff, outside agencies and vendors, when necessary. Works to remove barriers that hamper inter- and intra-department communications. Coordinates and monitors assignments which must be accomplished in conjunction with other senior executives.

Actively support COBS culture, engagement, and connectivity:

• Coordinate efforts to drive the evolution and implementation of the COBS narrative, including engagement with Business Stakeholders

• Support action planning surrounding ongoing engagement survey responses, DE&I initiatives, and other HR related activities

• Drive a robust COBS internal communication plan, in collaboration with communications team and  COBS LTLead special projects aligned to key transformation priorities across COBS

• Lead the progression and integration of key  COBS initiatives and special projects; monitoring implementation of strategic initiatives and course correcting as needed

• Example projects may include support of business development activities, stakeholder engagement or other COBS Enterprise workstreams as required

Focus and Prioritization: Creates focus for the organization.   Responsible for building better and more efficient communication across the COBS matrix supporting better collaboration and coordination

• Demand Planning: Provides process leadership and engages with the organization to evolve the process as the organization gains maturity

• Big room planning: Partners with DD&T and COBS LT to lead through the COBS activities required for successful inputs, prioritization, and execution

Evolution / Continuous Improvements: Signifies a shift toward more proactive approach to continuous improvement through operational alignment between strategy and process.

• Strategy Evolution: Engages the LT to ensure the COBS Strategy – Purpose and Destination are built into the culture.  Periodically works with the VP and COBS LT to evolve the strategy as the organization evolves.

• Strategic Planning: Facilitating definition of roadmaps & KPIs

• Evolution of Team Operating model, inclusive of Ways of Working to ensure flawless execution across the COBS matrix

• Voice of our Customers:  Provides a framework for ongoing customer engagement, works to, synthesize feedback, and define action plans

• Defines how COBS will engage with the Brands during their Strat / Brand Planning cycle, ensuring COBS is actively involved in informing and enabling the plans

As a member of the COBS LT:

• Builds, retains, develops, and motivates team members to success, builds a talent base and succession plan for the organization.

• Embeds an agile mindset and spirit of innovation in the team and the way they work

Minimum Requirements/Qualifications:

• BS/BA degree required; MS/MBA preferred

• 10+ years of relevant business experience required

• 5+ years experience project management, operations

• 8+ years of people leadership experience

• Excellent communicator with strong presentation skills

• Strong financial acumen

• Ability to influence without authority

• Strong business intelligence, analytics, reporting and visualization technical expertise

•  Ability to work independently and collaboratively, strong leadership and organizational skills, and able to drive multiple projects to successful, timely completion in a fast-paced, entrepreneurial environment.

• Energetic and hands-on self-starter with a desire to learn new things quickly. Proven ability to refine and improve the organization’s capabilities. Demonstrated track record to effectively handle key organizational matters. Demonstrated track record to proactively identify, assess, and analyze scenarios that may affect operations, and a proven history of taking an institutional perspective.

• Outstanding leadership and interpersonal skills with a management style which encourages open expressions of ideas, opinions, and a full discussion of differing points of view. Sound judgment and independent initiative.

• Ability to identify areas for process and systems innovation and implement change that will enhance the overall effectiveness of the team.

• Foster solutions-oriented thinking by fostering a culture of performance, accountability, simplicity, empowerment, external orientation and curiosity.

• Periodic domestic overnight travel may be required

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

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EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

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