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Principal/Expert Business Analyst

Delegación Cuajimalpa de Morelos, Mexico City
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At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet.

People join Takeda because they share in our purpose. And they stay because we’re committed to an inclusive, safe and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions.

Job ID R0124481 Date posted 10/28/2024 Location Delegación Cuajimalpa de Morelos, Mexico City

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’sPrivacy Noticeand Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

THE OPPORTUNITY

As a Senior Business Analyst specializing in healthcare industry, you will play a pivotal role in driving digital transformation within Takeda's healthcare initiatives. Working closely with cross-functional teams, you will lead the identification of challenges and opportunities for digital solutions, interpret Takeda's SDLC (Software Development Life Cycle), and collaborate effectively with various stakeholders throughout the entire journey. Your expertise in Salesforce Health Cloud and healthcare industry knowledge will be instrumental in shaping the future of patient-centric digital solutions.

RESPONSIBILITIES:

•Works with the business to identify the patient challenges and opportunities for digital solutions to make an impact.
•Lead workshops and collaborate with business stakeholders to identify challenges and opportunities for digital solutions within the healthcare domain. Conduct High Level Assessments and design workshops.
•Interpret Takeda's SDLC and guide junior business analysts and stakeholders through the digital solution journey.
•Maintain comprehensive documentation and outputs for Salesforce Health Cloud applications.
•Ensure that analytical outputs adhere to established standards and are aligned with the needs of the healthcare industry.
•Process and decompose internal business requirements into specifications and user stories, with a focus on patient-centric solutions.
•Form the bridge between the business and team of testers and developers during successful patient solution development.
•Collaborate with cross-functional teams to identify business requirements, functional design, process design, prototyping, testing, and training within the Salesforce Health Cloud environment.
•Provide continuous updates to business stakeholders, Product Owners, and Delivery Manager during project delivery, and communicate changes, problems, and ambiguities in a timely manner
•Understanding and/or strong interest in technologies that can serve patients e.g., Salesforce Health Cloud, Service Cloud, Communities, as well as low-code app development tools.

Leadership:

•Persuasive communication skills and understanding dependencies across technology initiatives.
•Facilitates a culture which is open for innovation and high-quality delivery.
•Assertive, with the confidence to be a voice of authority.
•Ability to promote innovative thinking and self-development.
•Create and maintain an atmosphere of trust through facilitation of retrospectives and feedback exchange among team members.
•Help other teams and conventional parts of the organization build effective communication and interaction with the team.
•Coordinate interaction with other teams of one's own and other units.
•Clear obstacles and blockers in the team’s path (such as dependencies on other teams) and maintain a list of obstacles.
•Contribute to product development to the extent of her or his competence.

SKILLS & QUALIFICATIONS:

•Bachelor’s degree in relevant field, or other relevant work experience
•Bachelor's or master's degree in a relevant field, or equivalent work experience.
•5+ years of experience in a business analysis role, with a focus on consumer or patient related health applications, preferably Salesforce Health Cloud and healthcare industry solutions.
•5+ years of experience within a Lean/Agile development environment.
•Salesforce certification(s), preferably SFDC Health Cloud, or equivalent certifications demonstrating expertise in Salesforce platform.
•Proven experience in leading workshops and collaborating with stakeholders in the healthcare industry.
•Outstanding communication skills, both written and verbal, can engage audiences at all levels within a global organization.
•Technical background (in one of the following areas: Customer Relationship Management, Downstream, Integrations, Data management) is a huge advantage.

WHAT TAKEDA CAN OFFER YOU:

•Takeda is certified as a Top Employer, not only in México and North America, but also globally. No investment we make pays greater dividends than taking good care of our people.
•At Takeda, you take the lead on building and shaping your own career.

BENEFITS:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

•Competitive Salary + Performance Annual Bonus
•Monthly Supermarket and Food Vouchers
•Flexible Working Schemes
•Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision
•Additional Time Off
•Diversity, Equity, and Inclusion Programs

Locations

MEX - Santa Fe

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time
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Glassdoor Reviews and Company Rating

Success profile

What makes a successful team member within Corporate at Takeda?

  • Collaborative
  • Strategic
  • Insightful
  • Results driven
  • Goal-oriented
  • Achiever
The environment is dynamic and evolving, so you have to be adaptable.

Maciej Niedospial - Business Reporting Manager

I’m fortunate enough to work with a highly skilled, diverse and dedicated bunch of people, and for that, I’m grateful! My colleagues continue to amaze me.

Sheelagh Gartlan - Recruitment Business Partner

Takeda is a company that emphasizes diversity and inclusion. By bringing people together who have diverse backgrounds, competencies, and personalities, innovation and ideas grow.

Michelle Chen - Human Resources Manager

  • Impact across generations Partnership brings together world-leading plasma companies to focus on developing and delivering a hyperimmune immunoglobulin in the global fight against COVID-19.
  • Takeda Scoops Global Top Employers® Award Takeda Pharmaceutical Company Limited today announced it has become part of a select group of only 15 to receive Top Global Employer® status for 2024.

Working at Takeda

  • Inclusion

    Here, you will feel welcomed, respected, and valued as a vital contributor to our global team.

  • Collaboration

    A strong, borderless team, we strive together towards our priorities and inspiring mission.

  • Innovation

    Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients.

  • Top Workplace

    Recognized for our culture and way of working, we’re one of only 17 companies to receive Top Global Employer® status for 2024.

  • Work-Life

    Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.

  • Empowerment

    Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.

We're Steadfast In Our Commitment to Four Key Imperatives

Patient


Responsibly translate science into highly innovative medicines and accelerate access to improve lives worldwide.

People


Create an exceptional people experience.

Planet


Protect our planet.

Data & Digital


Transform Takeda into the most trusted, data-driven, outcomes-based biopharmaceutical company.

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Delegación Cuajimalpa de Morelos, Mexico City


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