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Meet Averil Lee Neng

We are thrilled to introduce one of our exceptional employees, Averil Lee Neng, currently organizational learning lead. Averil is a valuable member of our team and her contributions have been critical to the success of our organization.

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Organizational Learning Lead, Averil Lee is a shining example of our Career Move - Expand:

  • Venture into Uncharted Territories - Navigate diverse industries and roles to expand your skill set and perspectives.

  • Adaptability and Resilience - Thrive in dynamic environments, embracing change and challenges with an open mind.

  • Unique Perspective - Cultivate versatility and unconventional thinking, emerging as a pioneer with a distinctive outlook.

LEARN MORE ABOUT OUR CAREER MOVES

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Describe an experience where you navigated diverse roles at Takeda. How did it broaden your skills?​

I started with a role in human resources and moved towards compliance training and subsequently to my role in organizational learning and change management. This diverse career path has allowed me to gain a deep understanding of various aspects of the organization by working with multiple operating units.

In human resources, I developed strong interpersonal and communication skills, while in compliance training, I honed my attention to detail and ability to navigate complex regulations on the training system.

In my present role, I have further expanded my skill set by focusing on organizational learning and change management, allowing me to work with teams through periods of transition and growth; specifically on digital skillsets.

When I first joined the company, I never imagined I would possess such a diverse skillset.

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How do you show resilience and adaptability in Takeda's dynamic environment?​

Key areas that are crucial to succeeding in this environment are stakeholder identification and alignment, finding solutions that would work for the business needs, pivoting when receiving feedback from key stakeholders, alignment with groups that might be at risk as projects are interconnected, and lastly continuously seeking opportunities to expand my skillset and knowledge in order to stay ahead of industry trends.

In a project environment, there are always reasons why projects might not succeed, so getting to the bottom and resolving them early, while explaining the 'why' behind decisions and ultimately asking for commitment from leaders and everyone alike helps all of us change together.

Regular connections with various business units of the organization, also help me to understand what is in their world and understand that it can also be part of mine.

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Share an example of moving between functions at Takeda. What skills did you gain or transfer?​

One of my career's most pivotal moves was from human resources to quality compliance regulatory training. While both departments deal with training, one is more rigorous than the other and I needed to be able to learn the regulations within the first 90 days as there were audits lined up and I was responsible for explaining the training system to these external regulatory bodies.

Fortunately, there were experts that I could reach out to immediately and swiftly assimilated their knowledge into my role by using the facilitation skills, gained during my time as an HR professional, and used them to ask the right questions to learn what was needed.

Another key skill that helped with the transfer included managing stakeholders effectively as being part of the leadership team, it was advantageous to have worked with several of the leaders prior; such an example includes working with the quality department while understanding their nuances - like their attention to detail.

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Can you highlight a project where your role exploration directly benefited Takeda?​

While I was the training lead for Singapore, I had strong partnerships within human resources and continued to develop learning programs. Together with the HR lead, new programs such as job rotation, new manager training as well as mentorship programs were well received.

These programs were created to increase capabilities, encourage retention of talents and ultimately create suitable environments to encourage lifelong learning capabilities. Furthermore, to increase digital capabilities, we worked with external vendors to introduce augmented reality technologies to create a safe virtual environment for training with minimal impact on production.

Being an early adopter has opened up opportunities to engage with external parties to talk about the advances of technology on the production floor.

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How do you collaborate with colleagues from various areas to drive innovation at Takeda?​

To drive digital fluency and capability building, my role expands past the operating units that I routinely support. A firm understanding of various units and their ways of working helps me to establish their needs, and working with them to identify appropriate strategies to drive engagement is paramount to the success of this initiative.

While a global framework is in place to drive and support capability building, it is not "one size fits all" as different areas need different means of engagement to reiterate the common message so that the company and its employees can walk toward digital fluency and are future-ready.

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